Privacy Policy

1. Information We Collect

At PLIMAN, we are committed to protecting your privacy. We collect the following information:

  • Basic profile information (name, email)
  • Optional jewelry owner information for authenticity cards
  • Billing and delivery data (which are stored in encrypted form on our server)
  • Usage and browsing data to improve user experience

2. Use and Protection of Information

Your information is treated with the highest security standards:

  • All personal and billing data are stored in encrypted form on our servers
  • Delivery information is protected using end-to-end encryption
  • Only authorized personnel have access to the information necessary to process your order

We use your information only to:

  • Process your purchase orders securely
  • Generate and send electronic invoices
  • Coordinate the delivery of your products
  • Provide personalized customer support

3. Payment Processing

We offer multiple secure payment methods:

  • Payments through payment providers with secure processing
  • Bank transfers to the Plata Imperial de los Andes account (confirmed upon verification of deposit)
  • For cryptocurrency payments, billing is optional according to the user's preference
  • We do not store credit card information or sensitive bank details

4. Security

We implement security measures to protect your personal information:

  • SSL/TLS encryption for all data transmissions
  • Restricted access to personal data
  • Regular security monitoring

5. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to the processing of your data

6. Account Deletion and Data Retention

When an account is deleted:

  • All associated personal data is permanently and irreversibly deleted
  • All transaction and activity records are deleted
  • Exception: The generated digital authenticity cards are kept in the system with the data they contained at the time of account deletion, as these are permanent authenticity documents
  • It is not possible to recover the information once the account has been deleted

7. Verification and Authenticity

Regarding our verification system:

  • We use blockchain technology to ensure the authenticity of jewelry
  • Each authenticity card has a unique and verifiable identifier
  • Digital certificates are publicly verifiable
  • Verification information is immutable once registered

8. Use of Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep your session active
  • Remember your preferences
  • Improve platform security
  • Analyze the use of our services

9. Contact

For any privacy, data protection or billing queries, you can contact us via: